Computer Repair Stevenage Hertfordshire

Computer Repair

If your computer or laptop is not working due to any reason, help is at hand. TekOne offers some of the best computer, PC and laptop repair service.

TekOne is a leading computer repair and IT support company, providing full range of computer repair and rescue services to businesses and computer users.

At TekOne we pride ourselves on being the approachable, affordable face of computing.

Some of our more popular services are

  • Laptop / Computer Does Not Turn On
  • Data Recovery & Data Backup
  • Internet Security & Anti-Virus Protection
  • Parental Control
  • Printer Problem
  • Email Problem
  • Broadband and Wireless (WiFi)
  • Computer Running Slow
  • Virus Infection or Malicious Attack
  • Installing Programs on a Computer

 

Some of the popular Computer / Laptop Brands we repair

  • Acer
  • Advent
  • Alienware
  • Apple (some models)
  • Asus
  • BenQ
  • Compaq
  • Dell
  • eMachines
  • Fujitsu-Siemens
  • Google / Chrome
  • Hewlett-Packard (HP)
  • Hitachi
  • IBM
  • Lenovo
  • LG
  • Medion
  • Packard Bell
  • Panasonic
  • Samsung
  • Shuttle
  • Sony
  • Toshiba
  • Vaio
  • ViewSonic

Frequently Asked Questions

Are your repairs Guaranteed?
Yes, all our repairs and works are guaranteed. If there is any problem due to our workmanship, we will resolve it within the Guarantee Period at no extra charge. No quibbles, no hassle and no small print.
What is your guarantee period?

Software Works ~ 30 days

Hardware Repairs ~ 3 months

New Parts ~ 12 months

New Computers ~ up to 2 years

Do you provide Emergency IT Support?

Yes, we do provide Emergency IT Support. Our normal hours of operations are 9 AM to 5 PM Monday to Friday but we are available 24/7 in case of emergency.

If you need help after hours, please contact us on our emergency mobile (+44) 07813 865 910.

Do we need to bring our computer to you?

You can bring your computer to us. However, we can come out as well and have a look at your machine for a nominal call-out fee.

Can you recover data from a broken hard disk?

Yes, we can recover data from a broken hard disk. If it’s a logical recovery, it can be done in our workshop but if it is physical recovery, we can send it away to our specialised Data Recovery Centre and attempt a recovery there. With our no-win-no-fee policy, you do not pay any recovery fee if your data is irretrievable.

Can you transfer my data from old computer to a new computer?

Yes, we can extract data from your old computer and transfer it to a new computer. Our Unique IT Support includes extracting your data from the old machine, scan it for viruses and then transfer it to a new machine so your new computer doesn't get infected from any virus or malware hidden in data.

Do you provide security software?

Yes, we provide top of the range Internet Security Suite. The best feature of our IT Support is fully automated and silent security - no more awkward questions by the software to answer. It works silently in the background, automatically updates itself several times a day and secures you against any intusions.

Do you provide data backup?

Yes, we do provide state-of-the-art simple, secure on-line cloud based backup. There are 3 different variants:

  1. Backup: Fully automated, easy to use on-line backup for PC & Mac
  2. Briefcase: All of your files on all of your devices, wherever you are
  3. Workgroup Storage for Business: Backup all of the PCs in your office, and your team can access their files from anywhere, share files, and collaborate on documents. You can set up individual permissions, control sharing, and monitor any part of the system.
Can you supply parts if needed?

Yes, we can supply all kinds of hardware and software for computers. First of all, we need to book your device (computer/laptop/etc.) in to take a look. We then quote you for any repair work needed including cost of parts. If you are happy with price, we get the repair(s) done. Our IT Support system keeps you updated with progress throughout your repair process.

Can you fix my broken laptop screen?

Yes of course, we can fix / replace all kinds of laptop screens, provided parts are still available from manufacturer, our suppliers or open market.